Quick answer
Back up claude_desktop_config.json, uninstall the Microsoft Store/MSIX build, and install Claude Desktop from Anthropic’s official direct download. The original configuration loaded for the source reporter.
The exact error
No servers addedDo not use this guide for a merely similar message. The workaround is scoped to this signature and the environments below.
Match your environment
- Claude Desktop Store/MSIX 1.1.2998 report
- Windows
- Valid config but no MCP logs
What to do
- 01
Validate the symptom
Use this path when Developer settings say “No servers added,” the normal AppData config is valid, and Claude produces no MCP logs. A server-specific crash is different.
- 02
Back up the configuration
Copy claude_desktop_config.json to a safe location. Remove tokens before sharing it publicly.
- 03
Uninstall the Store/MSIX build
Remove the Microsoft Store installation, then restart Windows so the packaged app no longer holds virtualized files.
- 04
Install the official direct-download build
Download Claude Desktop only from Anthropic’s official site. Restore the configuration if needed and reopen Developer settings.
- 05
Check the current build’s config path
Related reports differ by version. If the direct build still shows no servers, inspect current official documentation before moving config files.
What likely happened
The report indicates that the Store/MSIX package read a virtualized configuration location instead of the usual AppData path. Installer version must remain part of the diagnosis.
First-hand sources
Source links support the environment and workaround claims above. An issue being closed does not by itself mean a fix shipped.